AXLR8 work with your systems support team to plan the service which will be there for many years to come.
For example, we will look at capacity planning for the future, often estimating requirements in disk space and bandwidth for back ups for the next twenty years based on the best data we have available. Your systems support people will know your systems and usage patterns and be best to advise us on your long term requirements.
Without removing any flexibility to change technology or capacity as necessary, this gives us all a good idea of what the costs and system resource needs will be for the near, mid term and long term future of the service.
Email spam filtering
Most clients pass their mail through AXLR8MailManager to strip out a large proportion of unwanted spam and viruses. Other services on the market include MessageLabs and BlackSpider. Unwanted emails of this type probably outnumber your required emails by 5:1. Yes, that is 60-90% of email in the world is now spam! So It is advisable to use a mail filter out on the internet BEFORE you receive them at your MS Exchange server let alone store emails in an archive.
Email virus filtering
The signature databases on our server are constantly updated from online sources such as the ClamAV virus signatures database. The maximum time between a new virus being identified by the ClamAV team anywhere in the world, and our mail server being prepared to filter it, is around 20 minutes.
Next we install your MessageStore server and all associated back up facilities for the many years ahead based on the capacity growth predictions in the capacity planning phase. We then set up the MS Exchange transfers so that mail is passed into the system live. Mail which enters your local company mail server(s), internal mail and mail sent out from your staff is all stored, with attachments. The installation can take a half day depending upon the circumstances. It is also necessary to consider spam and virus filtering outside your organisation so that the maximum percentage of cleaned mail enters your office. An external cleaning service is essential. Also, you will need to decide what to do with the existing mail on your server. It will probably be tens of Gigabytes. Unfortunately, pre-AXLR8, it will not include many important emails that staff have deleted. However, it can be added to the mail archive. This may take several days to process depending on the circumstances.
Historical emails from before the installation
Most company mail servers have tens of Gigabytes of mail already backed up in their Exchange mail boxes. An extra service offered by AXLR8 working with your systems network support company, is to add this to the archive. This requires an indexing process. Typically, the band width and processor time issues will require a few days of work – even with our automated tools.
You will then have a facility where you have control of all mail entering, leaving and moving around your company. There are implications for personnel to whom you delegate the authority to search these mails. For example, it is great that a sales person can see what another sales person quoted three years ago. However, that sales person should not necessarily see all emails between his boss and a peer!