by Rick Marengo | Nov 30, 2020 | Uncategorised
Sharing email will increase productivity. However, there are some thorny issues we need to consider when implementing a MessageStore for your team to reference. They mostly revolve around the balance between the efficiency of the team when they have the information at...by Rick Marengo | Oct 11, 2018 | Uncategorised
In some organisations, emails are a weapon and may be held tightly like poker cards. Any boss appreciates the confidentiality of their email to HR or within the management team. However, most of the time, the lost email is a drain on productivity. To use a...“Mistakes are easier to fix when you can see who emailed what to whom.”
“We write 5% of the notes we used to on each case because the email trail is there for reference.”
“The system allows me to monitor communications for every information request”