Confidentiality of email

Sharing email will increase productivity. However, there are some thorny issues we need to consider when implementing a MessageStore for your team to reference. They mostly revolve around the balance between the efficiency of the team when they have the information at...

Transparency

In some organisations, emails are a weapon and may be held tightly like poker cards.  Any boss appreciates the confidentiality of their email to HR or within the management team. However, most of the time, the lost email is a drain on productivity.  To use a...